Welcome to Casa Costamor

Thank you for choosing Casa Costamor for your vacation. We’re thrilled to welcome you and hope your time here is relaxing, memorable, and filled with sunshine.

Our dedicated team is here to make your stay unforgettable and tailored to your needs. The property includes a full-time housekeeper and groundskeeper, and our bilingual property manager will greet you upon arrival and remain available throughout your stay for anything you may need.

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A quick note about your group -​ 

To ensure a safe and seamless experience for all guests, your arrival time, and a guest list must be provided in advance. Only registered guests are allowed on the property. Any additional visitors must be approved prior to arrival—thank you for your understanding and cooperation!

 

Our Staff

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• Property Manager: Claudia (English/Spanish) is your go-to contact. Text/WhatsApp her at +52 755 102 8150 with your arrival time.

  

• Housekeeper: Yesi (Spanish only) is available 8:00 AM–3:00 PM (except Sundays, Christmas Day, and New Year’s Day).

 

• Groundskeeper: Ismael (Spanish only) maintains the pool, garden, and property from 8:00 AM–3:00 PM (except Sundays and holidays).

 

Direction

 

The house is located a few minutes from the center of Troncone's town. When arriving at the end of the road, at the T, take a right and drive down for about 5 minutes; the house will be on the left - refer to the photo below for reference: 

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Check-In & Check-Out

 

Check-in: 4:00 PM | Check-out: 11:00 AM

(Times flexible if no other bookings—coordinate with Claudia or Jess.)

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House Rules

 

•  Smoke-Free Property

Casa Costamor is a 100% smoke-free property, both indoors and outdoors. This is to ensure the health and safety of all guests, protect our furnishings, and preserve the natural environment. If you wish to smoke, please do so on the beach. We appreciate your cooperation!

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• No Pets Allowed

While we love animals, Casa Costamor is a pet-free environment. This helps us maintain high standards of cleanliness, protect guests with allergies, and preserve the property for all visitors.

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• Conserve Water & Electricity

Water and power are precious resources in Troncones. We kindly ask you to turn off ceiling fans, air conditioning units, and lights when not in use. Small actions make a big difference and help preserve this beautiful place for generations to come.

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• Always Close Entry Gates

For your security and privacy, please ensure the entry gates are fully closed when entering or exiting the property. This also helps keep local wildlife out and ensures the safety of children and guests...

🍽️ Kitchen Tips

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• Close the Pantry Door at Night

Our kitchen is partially open-air, and insects or critters can sneak in overnight. Please make sure the pantry door is securely closed before going to bed.

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• Rinse Dirty Dishes Before Bed

Even a small amount of leftover food can attract ants and other insects. Rinse and place dirty dishes in the sink before bedtime—our housekeeper will take care of the rest in the morning.

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• Store Food & Fruit Properly

Please remove any fruit bowls or food items from counters and tables each evening and store them in the pantry. This helps keep the kitchen clean and critter-free when you wake up.

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Gratuity

 

Our staff works hard to ensure that your stay at Casa Costamor is comfortable, clean, and memorable. If you feel they’ve provided excellent service, gratuities are always welcome and deeply appreciated.

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A suggested amount is $100–$150 pesos per room, per day, split between the housekeeper and groundskeeper.

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Whenever possible, we encourage you to hand your tips directly to the staff as a gesture of personal appreciation. If that’s not convenient, we provide clearly labeled envelopes in the house where you can leave your gratuity before departure. Tips in pesos are preferred.

 

Pool Safety

 

• No Diving or Glass Near the Pool

For your safety, diving is not allowed in the pool due to varying depths. Please avoid bringing any glassware into the pool area—broken glass can be extremely dangerous and difficult to clean up around water.

 

• Dry Off Before Entering the Palapa or Kitchen

Wet floors can become very slippery. Please use towels to dry off before stepping into the kitchen or palapa areas. This is especially important during rainy weather, when surfaces may be naturally slick.

 

​Other Amenities

 

• Daily Cleaning:  

Yesi cleans daily (except Sundays/holidays). Linens are changed twice weekly; towels are changed as needed.

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• Safes in Every Suite

Each suite includes a personal safe located inside the cabinet. Instructions for setting your own passcode are provided nearby. If you need help, please don’t hesitate to ask our housekeeper or Claudia.

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• Wi-Fi Information

Wi-Fi details are posted in the living room and bedrooms. If you experience connectivity issues, please check for signal extenders or reach out to our property manager.

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• Security Cameras

There are a few exterior cameras on the property for added peace of mind. These are only active when the house is unoccupied and do not record while guests are present.

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• On-Site Services

Looking to indulge a little more? We offer optional services such as:

• Laundry - You may arrange with our housekeeper to wash personal laundry for a fee; please discuss this with her directly. There are also a couple of laundries in town.

• Private Chef – available for breakfast, lunch, or dinner. 

• Butler Service – elevate your Casa Costamor experience with our dedicated butler service.

• ATV Rental – Make getting around Troncones easy and fun with our Can-Am Defender Max HD7, a spacious 6-seater ATV available exclusively for Casa Costamor guests.

• Massages – enjoy a relaxing treatment either in your suite or on the yoga deck.

• Yoga Classes – individual or group sessions available on-site.

• Surf Lessons – gear, transport, and instruction all included.

• Just let Claudia know what you’re interested in, and we’ll take care of the rest

 

General Notes & House Care

 

• Kitchen Surfaces & Furniture

  • The stovetop is covered with a custom wood panel—please do not use it as a cutting board. You’ll find several cutting boards and plastic counter protectors in the drawers next to the sink. Our kitchen counters were handcrafted by Mexican artisans and are easily stained by citrus, lime juice, and other ingredients, so we ask for your help in keeping them beautiful.

  • Additionally, please do not move furniture in the palapa area. It’s arranged to maximize comfort and airflow—just relax and enjoy!

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• Closet Doors in the Suites

To open or close the closet doors, simply press gently on the door you wish to open. No need to pull—just a little pressure will do the trick.

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• Toilets

  • Please flush toilet paper only. Do not flush feminine hygiene products, napkins, wipes, or paper towels. Every bathroom is equipped with a trash can for your convenience. Also, please

  • avoid pouring oil, grease, or food scraps down any drain or toilet.

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• Recycling & Trash

You’ll find a recycling bin (for cans and plastic bottles/containers) inside the palapa pantry, directly in front of the fridge. The trash can is hidden inside the countertop—just lift the wooden panel next to the stovetop to access

 

Activities & Services in Troncones

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• Fresh Fish Delivery

  • The fish truck comes through Troncones nearly every day between 9–10 AM, usually near the “T” intersection across from the Materiales hardware store. You can also pre-order your preferred catch the day before, and it will be delivered straight from the Zihuatanejo fish market.

  • Common seasonal options include: Huachinango (red snapper), Atún (tuna), Dorado (mahi-mahi), Pez vela (swordfish), Sierra (sawfish), Camarón (shrimp).

 

• Fruits & Vegetables

The fruit and veggie truck also makes the rounds most days. Let Yesi know if you’d like it to stop by Casa Costamor—or you can find it in town near the T.

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• Yoga

  • The nearby Present Moment retreat center offers daily yoga classes (check the schedule posted outside).

  • For private yoga or Thai massage sessions on Casa Costamor’s yoga deck, we recommend:

  • Natalie Ritenour – Yoga Instructor & Thai Massage Therapist - 📞 +52 755 557 5030

 

• Bike Rentals

Bikes can be rented at Tsunami Surf Shop (near the T) during high season, as well as other shops throughout Troncones.

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• Groceries & Market

  • You’ll find nearly everything you need at Gaby’s Store and other markets near the T.

  • There’s also a local organic market (seasonal) every Thursday from 9 AM to 1 PM at Tres Mujeres, offering greens, veggies, fruit, cheeses, baked goods, and crafts.

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• Horseback Riding

Local caballeros ride along the beach offering horseback rides—perfect for a memorable sunset stroll, and they’re especially great with kids.

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• Massages

Enjoy a massage without leaving the house. We recommend:

• Maribel – On-site massage therapist - 📞 +52 755 102 9185

• Available in-suite or on the yoga deck.

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• Surf Lessons & Ocean Sports

  • Contact Juan at Capitan Mantarraya for surfing, gear, and transport. 📞 +52 755 124 6576 - He’ll pick you up at Casa Costamor and take you to the perfect break. Top surf spots include:

  • Troncones Beach – beach break, lefts and rights

  • Manzanillo Bay (Troncones Point) – long left pointbreak

  • La Boca (River Mouth) – beach break, lefts and rights

  • La Saladita – mellow left pointbreak

  • The Ranch (El Rancho) – off-point lefts and rights

  • Rio Nexpa – a bigger break ~70 miles north

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• Eco Tours

  • For adventure beyond the beach, contact Alejandro at Costa Nativa - 📞 +52 755 100 7499 | tronconesecotours.com

  • Explore iguana sanctuaries, caves, waterfalls, and kayaking lagoons—rave reviews all around!

 

Medical Tips

 

• In an emergency, please call Claudia right away: +52 755 102 8150

• Troncones has a small clinic and pharmacy

• For more advanced care, head to Zihuatanejo (Claudia can assist)

• If stung by a scorpion, stay calm and call Claudia immediately. The General Hospital in Zihua is best (José Maria Morelos y Pavón Ave).
  Don’t drive yourself—call a local taxi: +52 755 553 2808

•  (Note: The first aid kit includes Avapena pills. Use at your own risk and only if previously approved by a doctor.)

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Recommended Restaurants (many are seasonal)​

 

• Indigo – Just across from Tres Mujeres. Empanadas, steak, fresh seafood, and the best wine list in town. Closed Sundays. 

• Café Pacífico – Cozy spot for breakfast and brunch. Try the poached egg on spinach and the coffee ice cream.

• Delizia – Small French/Italian café with pastries and sandwiches. Chef Eduardo also offers cooking classes or private meals at Casa Costamor. 📞 +52 722 120 4735

• Cenaduría Mine – Only open Thursdays in Buena Vista. The best pozole and tamales. 📞 +52 755 114 1318

• Mi Jardín – Elegant garden dining by French chef Jean Pascal. Known for wood-fired pizzas, pasta, desserts, and a lovely gift shop.

• Chencho’s – Shrimp-stuffed chiles and amazing tamales. New location just past the T.

• Costa Brava – Classic beachside restaurant, friendly and familiar.

• Cenaduría Rufi – Delicious papas rellenas, located just past the pharmacy.

• Present Moment – Good, higher-end menu with fresh juices, yoga, and ambiance.

• Other beachside and in-town restaurants are also worth exploring—Troncones has a fantastic rotating food scene!

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Try This: In the region, Tiritas is the local version of ceviche—fresh fish marinated in lime with red onions and cucumber. If you ask for “ceviche,” you may get a red sauce version instead.

Pro Tip: Bring mosquito repellent, especially at dusk and when dining outdoors.

 

Getting Around

 

• Car Rental:

  • Rent our 6-seater ATV, waiting for you at Casa Costamor - Ask Jess for more information

  • Johny Ca$h Car Rentals (near the airport terminal) offers great local rates. -  📞 +52 755 120 2137 - Mention Casa Costamor for a smooth experience.

• ATMs & Cards:

  • ATMs available at the airport, Mega Soriana, and now in Troncones!

  • Most larger restaurants accept credit cards, though some may add a 3–4% fee—ask first.​​

• For maps, guides, and local happenings, visit: www.visittroncones.com